HAVE A QUESTION?

If you don't see an answer to your question in one of the choices below, please send us an e-mail!

PRIVACY & SECURITY

FeetFeelGood.com does our utmost to protect your personal information. We will not sell your information to any other party. 

We also feel it is important for you to know that your order is not crunched through a computer program and fulfilled by a third party.

RETURNS:
FeetFeelGood .com's Easy Return Policy: You may return any item for any reason* within 30 days of delivery for a refund of the purchase price, less shipping charge.

*Items not in their original packaging or that have be worn can not be returned.

Please return the item(s) by UPS, USPS Priority Mail, or FedEx, and include a copy of your packing slip. For your protection, please insure the item for its full value and ship the item in a way that you can verify receipt.

EXCHANGES:
FeetFeelGood .com's Easy Exchange Policy: You may exchange any item for any reason within 30 days of delivery. You will be credited or charged the difference in price plus the additional shipping charge of the new item(s) requested.

Please send the item(s) you'd like to exchange by UPS, USPS Priority Mail, or FedEx, and include a copy of your packing slip. For your protection, please insure the item for its full value and ship the item in a way that you can verify receipt.

CANCELLED ORDERS:
FeetFeelGood .com's Cancelled Order Policy: If you cancel your order before it ships, you will receive a full credit. If you cancel your order after it ships, you will receive a credit of the purchase price, less original shipping charge, less return shipping charge and less a 10% return item(s) processing and restocking charge.

REFUSED DELIVERY ORDERS:
FeetFeelGood .com's Refused Delivery Order Policy: After your order ships and should you refuse delivery via UPS, you will receive a credit of the purchase price, less original shipping charge, less return shipping charge and less a 10% return item(s) processing and restocking charge.

CUSTOMER SERVICE / QUESTIONS:

We are committed to your satisfaction!

If you submit an inquiry or question and DO NOT receive a reply within 2 business days, chances are a SPAM filter on your computer or one used by your Internet Service Provider is blocking our email to you.

To solve this problem you would need to allow emails from michael@feetfeelgood.com and info@feetfeelgood.com contact us again. We are sorry for the inconvenience, but unfortunately SPAM filters can cause communication difficulties for everyone.

You may also call us toll free at 866-686-FEET (3338) Mon-Fri 8 AM – 5 PM EST.